Metro MacSupport - Training, Troubleshooting, Organizing Your Digital Life - 917.502.8870 -
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Mac, iPhone, iPad & iPod Help
in New York City
at your home or office

Welcome to the Wonderful World of Mac. Meet your tour guide. Apple Certified Support Professional - Ronald Gehrmann.

Click here to read my reviews
on Apple's website!

In addition to introducing users to all aspects of the Mac, I offer beginning through advanced training/coaching in the following applications and activities:

Purchase planning
New Mac setup
OS X 10.9 Mavericks
OS X 10.8 Mountain Lion
OS X 10.7 Lion
OS X 10.6 Snow Leopard
Older OS X versions
iPod, iPod touch
Apple TV
Data syncing

Data transfer
Switch from Windows PC
Printer & scanner setup
Home networking
Time Machine
Time Capsule
Cable, FiOS, DSL Internet

Digital photography
Image manipulation
Adobe Lightroom
Adobe Photoshop
Google Picasa
Sharing photos online

Adobe Creative Suite
Adobe Illustrator
Adobe InDesign
Adobe Acrobat
Adobe Bridge
Font management

Apple Safari
Apple Mail
Gmail, Yahoo, AOL
Web browsers
Email programs
Fighting spam

Instant messaging
File transfer
Web search
Website design
Google Analytics

Microsoft Word
Microsoft PowerPoint
Apple Contacts/Calendar
Google Earth
Google Maps
File conversion
Data backup
Password management
Staying organized
Keyboard shortcuts
...and much more

Make the most
of your Mac & iDevices!

Overwhelmed with your new digital camera and wondering how to deal with your huge photo library? Trouble syncing data between your Mac and iPad? Getting mysterious error messages when trying to send email, navigate a website, or print a file?

DON'T DESPAIR! A tutorial with me will save yourself countless hours of frustration, wasted time and dead ends. Don't let your computer run you ragged -- instead work smarter and make the most of your technology.

You'll accomplish your regular tasks more efficiently, learn to do things you never thought were possible, and in general be more productive using your Mac.

A passionate photographer for decades, digital photography workflow -- shooting, organizing, editing, sharing, printing -- is my specialty. I can help you make the best use of Adobe Lightroom, Adobe Photoshop, or iPhoto. (Feel free to take a look at my photography.)

What can I do for you?

Here's what my clients say!

If you're planning on purchasing a new MacBook, MacBook Pro, iMac, Mac Pro, iPhone or iPod, pre-purchase consulting with me can be helpful to choose the hardware and software that best meets your needs.

An Apple Certified Support Professional, I can help you set up your new Mac or iPhone, and peripheral devices (printer, scanner, hard drive, digital camera, etc.), build a network for your home or office, and get you online via cable, dial-up, wireless -- you name it. I cover basic introduction, customizing and optimizing your system, organizing your files, installing and learning applications, and troubleshooting -- and I’ll teach you loads of tips, techniques and shortcuts to make using your Mac more productive and enjoyable.

I can create personalized cheat sheets that explain any procedure in a way you understand, and to which you can refer after our session.

I make house calls!

I work with you as a tutor/trainer at your home or office, in metropolitan New York City. After one or more sessions at your location, I can also offer ongoing coaching and support via telephone and remote screen sharing, an application that allows me to work with you while at my office -- from extended training sessions to brief calls that focus on one or two tasks at hand. For your independent study, I'll recommend reading materials and tutorials -- online, in print, and in video.

Who am I?

A passionate Mac user since 1988, it is my job to completely immerse myself in the world of Mac, stay up-to-date on the latest developments by scouring websites and literature, extract the information that’s relevant to your situation, and then tailor it in such a way that you can absorb it easily, regardless of your skill level. I am an Apple Certified Support Professional, and my membership in the Apple Consultants Network helps keep me abreast of the latest in Mac developments and troubleshooting.

Who are you?

You may have recently purchased your first Mac or have been using one for years. You live or work in New York City. (Even if you don't live in NYC, I can work with you remotely via TeamViewer.) You use a Mac at home or at work or both. You’re a beginner or intermediate or advanced Mac user, and you’d like to learn more about the operating system or specific software programs such as Adobe Photoshop or Microsoft Word. You may have some recurring problems that require troubleshooting. I'm here to help — please call 917.502.8870 or , and I'll get back to you right way.

Apple Certified Support Professional 10.5



© Metro MacSupport • Ronald Gehrmann • New York City
Mac user since 1988, Mac professional since 2000
Apple Certified Support Professional (ACSP) 10.7
Member, Apple Consultants Network
Tel 917.502.8870