Mac, iPhone, iPad, iPod, Apple TV — onsite help in New York City at your home or office
Call 917.502.8870 or email me for help
Wondering how to get a handle on your massive photo library? Having trouble syncing data between your Mac and iPad? Getting mysterious error messages when trying to send email, navigate a website, or print a file? Mystified by any other questions or problems?
Don't despair — call me! My name is Ronald Gehrmann, and I'm an Apple Certified Support Professional with many years of experience in the tech support trenches. A tutorial with me can save you countless hours of frustration, wasted time and dead ends. Don't let your computer run you ragged — instead work smarter and make the most of your technology. I'll help you accomplish your tasks more efficiently, learn to do things you never thought possible, and in general be more productive using your Mac and iDevices. A passionate photographer for decades, digital photography workflow — shooting, organizing, editing, sharing, printing — is my specialty. I can help you make the best use of your digital camera and Adobe Lightroom, Adobe Photoshop, or iPhoto. (Feel free to peruse my photography.) |
"Ronald is an excellent teacher and he is also an efficient, precise, and patient technician."
Patricia Doyle New York, NY "Over the past 10 years, I have valued Ronald’s computer know-how, creativity and intelligence.... and I have also been so very appreciative of his patience, cheerfulness and honesty. He has my trust and respect as a consummate professional."
Shawna Carboni Brookline, MA |
Click here to read my reviews on the Apple website
What can I do for you?
If you're planning on purchasing a new MacBook, MacBook Pro, iMac, Mac Pro, iPhone, iPad or iPod (or any other tech product), pre-purchase consulting with me can be helpful to choose the hardware and software that best meets your needs and your budget.
I can help you set up your new Mac or iDevice and peripherals (printer, scanner, hard drive, speakers, etc.), create a wireless network for your home or office, and get you online. I cover basic introduction, customizing and optimizing your system, organizing your files, installing and learning applications, and troubleshooting. I’ll teach you loads of tips, techniques and shortcuts to make using your Mac more productive and enjoyable. |
"Thank you for your professionalism, clarity and kindness."
Kevin Bockrath The Upper Rust New York, NY "Ronald Gehrmann is a wizard and a delight. He works rapidly and has a depth and breadth of knowledge about Apple computers and devices that is phenomenal."
Robert Worth New York, NY |
I make house calls!
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I work with you as a tutor/trainer at your home or office, in metropolitan New York City. After one or more sessions at your location, I can also offer ongoing support via phone and remote screen sharing, which allows me to work with you while at my office. We can do anything from extended training sessions to brief calls that focus on one or two tasks at hand. For your independent study, I'll recommend reading materials and tutorials — online, in print, and in video.
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Who am I?
A passionate Mac user since 1988, it's my job to completely immerse myself in the world of Apple products, staying up-to-date on the latest developments: every day, I follow dozens of tech sources online and in print. I can extract the information that’s relevant to your situation, and convey it in such a way that you can absorb it easily, regardless of your skill level. I'm an Apple Certified Support Professional, and my membership in the Apple Consultants Network helps keep me abreast of the latest in Apple developments in hardware, software and services.
I'm a one-man operation. When you contact me, you know that the person working with you will always be me, not someone from a carousel customer support representatives. Whether we work together once, or whether I help you on an ongoing basis, you'll always receive patient, professional assistance that's personalized to your needs, your technical situation, and your learning style. |
"Ronald is the nicest guy...he was extremely understanding and empathetic to my technophobia. He solved every problem I had."
Bob Lapides New York, NY "Ronald has helped me with, among other things: iPad, iPhone, Mac, backups, iPhoto, Dropbox, setting up a new business. His guidance makes me smarter than I am!"
Julia Perry New York, NY |
Who are you?
You may have recently purchased your first Mac or have been using one for years. You live or work in New York City. (And if you're not in NYC, I can work with you remotely via TeamViewer.) You use a Mac or iDevice at home or at work or both. You’re a beginner or intermediate or advanced Mac user, and you’d like to learn more about the operating system or specific software programs such as Adobe Photoshop or Microsoft Word. Or you may have recurring problems that require troubleshooting.
I'm here to help — call 917.502.8870
or email me and we'll get to work!
