Metro MacSupport: Portland - PDX - Mac, iPhone, Apple Watch, Lightroom, and more - Apple certified support, tutoring, troubleshooting - On-site & remote
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Live happily with your Macs and iDevices!

Juggling digital devices
I can help you with just about any aspect of any Apple product: purchase planning, setup, personal and professional use, specific applications, upgrades, troubleshooting, networking, security, and in general organizing your digital life. Below are some of my specialties at a glance.

Photography is a major passion (see www.ronaldgehrmann.com) and I love teaching all aspects: using the camera, importing/organizing photos, editing, printing at home or creating print projects online (calendars, books, cards), and sharing photos via websites, email, and social media.

Gift certificates available -- surprise a family member or friend with a birthday or holiday gift of tech tutoring!


Getting Started

  • purchase recommendations and setup of new computer and peripherals
  • Apple Silicon Macs - M1 processor
  • iMac, MacBook Pro, MacBook Air, MacBook, Mac Pro
  • MacBook Pro with Touch Bar
  • ​iPhone, iPad, iPod
  • Apple TV
  • Apple Watch
  • macOS Ventura (13)
  • macOS Monterey (12)
  • macOS Big Sur (11)
  • macOS Mojave (10.14)
  • macOS High Sierra (10.13)
  • macOS Sierra (10.12)
  • OS X El Capitan (10.11)
  • OS X Yosemite (10.10)
  • ​older and vintage Mac OS
  • iOS 16
  • iOS 15 and older
  • printer & scanner setup
  • data syncing
  • organizing documents,
    ​media and email
  • switching from a Windows PC
  • AirPort & Wi-Fi wireless networking
  • pairing Bluetooth devices
  • FiOS, cable & DSL broadband
  • malware and security

Media

  • Apple TV
  • iTunes and Apple Music
  • Netflix, HBO Now, Amazon Prime Video, YouTube, Hulu, Vimeo, etc.
  • Sonos and other sound systems
  • importing CDs and DVDs
  • Pandora and Spotify

General Productivity

  • Microsoft Office (Word, PowerPoint, Excel, Outlook)
  • exchanging files with Windows users
  • Apple Mail, Contacts, Calendar, Notes, Reminders
  • Apple Pages, Keynote, Numbers
  • Dropbox, Hightail and other file sync/sharing services
  • iCloud for syncing contacts, calendars, bookmarks and more
  • file format conversion
  • Time Machine backup to external hard drive
  • CrashPlan, Backblaze, Carbonite, and other off-site backup services
  • font management
  • organizational strategies
  • keyboard shortcuts
  • time-saving techniques
  • Feedly and other RSS readers
  • miscellaneous utilities

Security

  • malware detection & removal
  • password management
  • email spam filtering
  • security best practices

Digital Photography

  • Adobe Lightroom Classic
  • Adobe Lightroom
  • Adobe Photoshop
  • Apple Photos (macOS & iOS)
  • iCloud Photo Library
  • transitioning from Aperture to Lightroom
  • image editing & retouching
  • scanning prints & negatives
  • achieving optimal prints from your images
  • sharing photos on Facebook, Instagram, Flickr, and other online services
  • building a portfolio website on Zenfolio, Weebly, Photoshelter, Format, SmugMug, Squarespace, and other platforms
  • creating photo books, calendars, cards
  • iPhone photography apps
  • choosing and using a digital SLR or point-and-shoot camera

Web, Email, Cloud

  • iCloud — all features
  • Safari, Firefox, Chrome browsers
  • Web surfing tips & shortcuts
  • iCloud email, Gmail, Yahoo Mail, Hotmail and others
  • email attachments
  • email campaigns with Constant Contact, MailChimp, VerticalResponse and others
  • Skype, FaceTime and other messaging clients
  • Google, Bing, Yahoo and other web search engines
  • register your own domain name
  • build your own website or blog
  • Facebook, LinkedIn, Twitter, Nextdoor
  • CrashPlan and other offsite backup services

Graphic Design

  • Adobe Creative Cloud
  • Adobe Creative Suite
  • Adobe InDesign
  • Adobe Illustrator
  • Adobe Bridge
  • Adobe Acrobat
  • Adobe Reader
  • page layout: newsletters, brochures, flyers, cards, etc.

Troubleshooting...and much more

I’ll help you hunt down bugs, glitches and weirdness wherever they may lurk: your operating system, your hardware, your applications, your network, your email, your Word documents, your Internet connection. If you don’t see it listed above, please ask! If I can’t help you, I’ll refer you to a qualified colleague who can.
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Apple Certified Support Professional
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© Metro MacSupport LLC • Ronald Gehrmann
On-site help in Greater Portland • Remote support anywhere in the world

Tech nerd since childhood • Mac user since 1988 • Apple support provider since 1998 • iPhone user since 2007
Member of Apple Consultants Network since 2002 • Hundreds and hundreds of satisfied clients served
​ 
Call 917.502.8870
Email help at metromacsupport dot com
www.metromacsupport.com
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